Sales Executive for an Advertising Agency

Job Location:

• Andheri West

Job Description:

• Looking for a passionate sales executive to join the sales team.
• The sales executive’s responsibilities include generating leads, making sales calls, continuously updating the CRM database.
• Sales executive who should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales executive who should be able to build rapport with customers and close sales.

Job Responsibilities:

• An Executive who will be able to research prospects, generating leads and contacting potential and existing customers on the phone, by email, and in person.
• Should be able to prepare and send quotes and proposals.
• Should be able to manage the sales process through specific software programs.
• Building and maintaining a CRM database.
• Participating in sales team meetings.

Job Requirements:

• High school diploma/GED
• Must have 1+ years of sales experience
• Require excellent customer service and sales skills
• Must have strong verbal and written communication
• Excellent phone and presentation skills
• Proficiency in Microsoft Office, CRM, and sales software programs
• Must have good negotiation and problem-solving skills

Salary:

25k – 30k per month (CTC)

Shift Timings:

• 10 AM TO 7 PM

Introduction:

Human Resource Management (HRM) is more than just a department that handles payroll and recruitment, HRM is the strategic core of any organisation. Whether you’re a small start‑up or a large corporation, understanding what HRM is and why it matters can help you build a strong workforce and a sustainable business. In this article we unpack the definition of HRM, explain its roles and explore why it’s indispensable to organisational success. By the end, you’ll know how HRM functions can support your business and how NLEY can be your partner in building a people‑first culture.

What is Human Resource Management?

Human resource management is the practice of recruiting, hiring, deploying and managing an organization’s employees. It grew out of the recognition that employees are a company’s most important asset and must be treated as such. HRM departments therefore create and enforce policies governing employees and their relationship with the organization, ensuring that the company treats its people ethically and lawfully. HRM emphasises employees as human capital, which means the goal is to use people effectively, minimise risk and maximise return on investment.

The Importance of HRM:

Effective human resource management helps organizations in several ways:

• Aligning people and mission. HRM practices manage people so that the organization’s mission is achieved and its culture is reinforced. HR managers recruit employees who have the skills and values needed to further the company’s goals and provide training and development to help them succeed.

• Building a healthy business. A company is only as good as its employees; HR managers therefore monitor the labour market, ensure competitive compensation and design programs to prevent burnout.

• Ensuring compliance and ethics. HRM sets and enforces policies to meet legal and ethical requirements, such as equal opportunity and fair pay

• Managing change. HR professionals help organizations adapt to changes in the market, technology and workforce dynamics by monitoring trends, forecasting future needs and planning workforce development

Core Roles of HRM:

Human resource management involves several key roles which work together to create a productive and supportive workplace:

1. Recruitment and selection. HR managers plan and execute recruitment and selection processes to bring the right people into the organization. They ensure equal employment opportunities and compliance with laws.
2. Human resources planning. HRM forecasts the workforce the organization needs in the future and designs strategies to meet those needs.
3. Training and development. Providing training and professional development helps employees build skills and support the organization’s objectives.
4. Performance management. HR sets performance standards, carries out appraisals and ensures employees are recognised and rewarded appropriately.
5. Compensation and benefits. HR designs competitive salary structures and benefits packages to attract and retain talent.
6. Employee relations and wellbeing. HR fosters good working relationships, resolves conflicts and promotes well‑being through policies on leave, attendance and safety.
7. Policy development and compliance. HR develops formal guidelines (HR policies) that provide clear rules and procedures for recruitment, leave, compensation, performance management and exit processes. These policies ensure consistency, fairness and legal compliance while aligning employee behaviour with organizational goals.

Why HRM Is Crucial for Business Success:

Human resource management is no longer a back‑office function; it is a strategic partner. HRM builds the systems that attract and nurture talented people so that the organisation can compete and innovate. Without effective HRM, companies struggle to recruit suitable candidates, experience higher turnover and face legal or ethical issues. Conversely, strong HRM leads to engaged employees, higher productivity and better financial results.

How NLEY Can Help:

At NLEY, we recognise that people are at the heart of every business. Our human‑resource services include recruitment outsourcing, staffing solutions, payroll management and training courses. We help organisations in India align their HR practices with strategic goals and comply with local regulations. Whether you need help hiring the right candidates, developing HR policies or upskilling your team, NLEY Consultants has you covered.

If you’re a job seeker, explore our job listings and apply for roles with trusted employers. For employers seeking top talent or end‑to‑end HR support, contact NLEY to discover how we can accelerate your workforce success.

• Customer Service Executive for Medical & Insurance Sales process

Job Location:

• Office-based (Palegaon, Ambernath)

About the Role:

Join our high-energy sales team as a Telecaller specializing in medical and insurance products. This role is ideal for driven individuals passionate about hardcore sales, converting leads, and maximizing revenue through persuasive communication. Uncapped incentives offer exceptional earning potential based on performance.

Key Responsibilities:

• Conduct outbound sales calls for medical/insurance products to potential clients.
• Explain product benefits, handle objections, and close sales.
• Maintain accurate records of interactions in Google sheets.
• Follow compliance guidelines for insurance/medical sales.
• Collaborate with the sales team to refine pitch strategies.

Requirements:

• Proficiency in English, Hindi, and Marathi (spoken/written)
• Proven experience in sales/cold-calling (medical/insurance preferred)
• Strong negotiation and closing skills
• Reliable smartphone with stable internet (for onboarding/training)

Salary & Other Benefits:

• Up to 7000/month
• Incentives: Unlimited earnings
• Structured performance reviews for rapid incentive growth
• Sales training and skill development

Rounds of Interview:

• 1st round will be virtual & Final round will be face to face.

Customer Service Representative for an Australian Telecom Voice Process

Job Location:

Thane

Job Description:

• Customer Representative to solve customers queries and concerns through calls
• Should be able to do upselling as well
• 20% CSR & 80% Sales (upselling)
• Must have Excellent Communication Skills
• Graduate with 1 year of experience can apply
• Graduate Freshers can also apply
• Immediate Joiners are preferred

Salary:

• For Fresher – Up to 17k – 18k (In-hand)
• For Experienced – Up to 27k (Depends on Last Drawn)

Work Schedule:

• Shift – Australian shifts (Graveyard shift)
• 5 days working with 2 rotational off

Age Criteria:

• Between 19 – 50 Years

Rounds of Interview:

• Amcat > HR > Operations > Typing Test

• Customer Service Representative for a Blended Process

Location:

• Powai

Job Description:

• Should be able to handle inbound customer queries via calls, email and whatsapp
• Should be able to share product information and professional support
• Ensure customer satisfaction and handle escalations

Eligibility:

• Qualification – HSC / Graduate
• Gender – Male & Female both can apply
• Age – Up to 35 Years
• Good English Communication is required
• Freshers & Experienced both can apply

Salary:

• 18k – 28k (Depending on Last Drawn & Experience)

Work Schedule:

• 6 days working with 1 fixed weekly off
• For Males – Fixed Afternoon Shift (1 PM – 10 PM)
• For Females – Fixed Afternoon Shift (12 PM – 9 PM)

Rounds of Interview:

• HR > Operations

• Customer Service Executive for an International Telecom Voice Process

Job Location:

• Airoli

Job Description:

• Executive for an International Telecom Voice Process
• Should be able to solve customers concerns and queries via calls
• Must have Excellent English Communication Skills
• Experience and Freshers both can apply
• Fresher – Less than 2 Years of BPO Experience
• Experienced – Minimum 2 Years of BPO Experience
• Age – Up to 37 Years

Salary:

• Fresher – 18k – 23k (In-hand) + Monthly incentives (upto 2700) + Travel Allowance (upto 1500) + Quarterly Incentives
• Experienced – 23k – 28k (In-hand) + Monthly incentives (upto 2700) + Travel Allowance (upto 1500) + Quarterly Incentives

Work Schedule:

• Shift – US shifts
• Week off – 2 rotational offs

Rounds of Interview:

• HR > Operations

• Customer Service Executive for an International Banking Voice Process

Job Location:

• Malad

Job Description:

• Should be able to resolve the queries and concerns of the customers related to banking
• Must have Excellent English Communication Skills
• HSC / Graduate with 1 year experience is mandatory
• Cibil score must be 650 and above
• Freshers cannot apply
• Immediate Joiners are preferred

Salary:

• 25k – 35k (Depending on the Last Drawn)

Shift:

• US rotational shifts
• 5 days working with 2 rotational offs

Age Criteria:

• 19 – 40 Years

Transport Facility:

• One way cab facility will be provided

Rounds of Interview:

• Amcat > HR > VNA > Operations

Customer Service Executive for an Inbound Voice Process

Job Location:

Navi Mumbai

Job Description:

• Executive / Sr. Executive for an International Inbound Voice Process
• Should be able to solve customers concerns and queries via calls
• Must have Good English Communication Skills
• Candidates who can speak Malayalam are majorly preferred
• Freshers can also apply

Eligibility:

• Qualification: Undergraduate / Graduate
• Minimum 6 months of BPO experience is required
• Age: 19 – 32 Years
• Gender: Male / Female both can apply

Salary:

• Freshers: 15k – 17k (In-hand)
• Experienced: Up to 22k (In-hand)

Shift Timings:

• 24*7 Rotational Shift (Any 9 Hours)
• 5 days working with 2 rotational off

Rounds of Interview:

• HR > Operations (Both rounds will be virtual)

• Navi Mumbai

Job Description & Requirements:

• Should be able to solve customers queries and concerns through calls
• Must have Excellent English Communication
• HSC / Graduate with Minimum 6 months of experience is mandatory
• Age: Up to 35 Years
• Gender: Male / Female both can apply

Salary:

• 20k – 23k (In-hand) + 1k – 1300 (Night Allowance)

Work Schedule:

• Shift: US rotational shifts
• Shifts Window – 5:30PM to 6.30 AM (Any 9 Hours)
• 5 days working with Saturday and Sunday Fixed off

Travel Allowance:

• Home Drop (Cab Facility)

Documents:

• All the previous company documents are mandatory

Rounds of Interview:

• HR > Email Assessment > Operations

• Backoffice Executive for an International Insurance Process

Location:

• Navi Mumbai

Job Description:

• Agents have to resolve customers queries and claims regarding their loss in any property (Any Asset)
• Should be able to reply on email to the customers who are applying for claims
• The agents will need to know the US insurance sector knowledge
• Health claims are not considered, domestic insurance knowledge not considered

Eligibility:

• Qualification: Graduate (Mandatory)
• Minimum 6 months experience of Insurance processing, backend/operations BPO
• Age: Up to 35 Years
• Gender: Male / Female both can apply

Salary:

• 21k – 27k (In-hand) ; Max Annual 3.5LPA (Based on Last Drawn)

Shift:

• 5 days working with 2 rotational week off
• US shifts

Rounds of Interview:

HR > Operations